2025

WageIndicator - Ghostwork: the invisible world of work behind AI

Martijn Arets - Claartje ter Hoeven (Utrecht University) and her research team reveal the hidden world of European data or ghostworkers. They are often highly educated, seeking flexibility, but their working conditions are usually poor.What drives them? What impact do they have on algorithm development, and vice versa?

WageIndicator - Breaking Barriers: Can App-based Women-only Transport Services Succeed Between Safety Issues, Social Norms, and Profit Models?

Many female drivers face bias and safety concerns in ride-hailing, prompting some to use women-only platforms. Our research on 37 platforms across South Africa and Malaysia highlights inspiring stories. Despite financial struggles and limited driver supply, women-only platforms provide valuable insights, shifting the focus to women not just as users but also as workers in the transport sector.

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