In Kenya, ride-hailing drivers are facing significant challenges due to an escalating price war between ride-hailing apps. The competition has led to reduced fares and lower earnings for drivers, who are struggling to make a living amid shrinking profits. This situation is exacerbated by the rising cost of living and operational expenses. The price war is putting financial pressure on drivers, highlighting the need for better regulation and fairer compensation in the industry.
In response to unsustainable fares set by ride-hailing platforms, Nairobi drivers are beginning to organize collectively. They use walkie-talkie apps such as Zello to coordinate and agree on higher fare rates, aiming to provide consistent pricing for customers across different apps. Additionally, some drivers have developed their own fare guides, which they display inside their vehicles to inform passengers of the rates they are willing to accept.
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