July 2023 - UK - Couriers deal with ratings stress, fatigue and traffic accidents, the report says

Worker Info Exchange recently surveyed app-couriers about the impact of their work on their health and safety. The report highlights the stress caused by customer rating systems, pressures caused by low pay, and the risk of road traffic accidents.

78% of survey respondents reported having continued to make deliveries despite being so tired that they felt it was no longer safe to continue working.

83% of those who were in an accident received no support from their work platform afterwards

Read on: in English

Loading...