McKell Institute and TWU Australia conducted one of the largest-ever surveys of transport workers in the local gig economy.
The 1,036 respondents came from the food delivery, parcel delivery, and ride-hailing sectors.
The report uncovered abuses, low pay and unsafe conditions amongst gig economy workers.
Most depend on the money they earn from their gig work: low pay is the biggest concern, and workers use multiple apps to make ends meet.
55% of respondents experienced threatening or abusive behaviour. 43% see the risk of being abused by a customer as a significant concern.
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