In the first report of its kind in Italy, researchers at Sapienza University of Rome and the University of Oxford have ranked platforms across sectors – including food delivery, domestic services, and odd jobs – and found most unable to evidence a minimum standard of fair work.
Platforms are growing in prevalence in Italy and expanding from longstanding sectors like food delivery into new service areas such as care and assistance work. But despite this diversification, common challenges for platform workers remain: these include low wages, a lack of bargaining power, and undermined autonomy through algorithmic control. This new report offers a broad overview of these issues, providing a useful guide for both institutions and social partners.
