India - Gig Economy Overview

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Key Highlights

Companies in the Space

  • Dunzo's Business grew by 94% this quarter. (27x previous growth rate)
  • Uber has started offering electric vehicles to customers in certain parts of the Delhi-NCR region and says it will expand its efforts over the coming months.
  • Swiggy Instamart expanded to delivering groceries till 3 am in the night

Sector Wise Gig Hiring

  • 2.7 Million Indian Gig Workersì are engaged in Retail Trade and Sales
  • 1.3 Million Indian Gig Workers are engaged in the Transportation sector
  • 0.6 Million Indian Gig Workers are engaged in the Manufacturing sector
  • 0.6 Million Indian Gig Workers are engaged in Finance, and Insurance Services
  • 2.5 Million Indian Gig Workers are engaged in E-Commerce Websites

(Source: NITI Aayog)

Top Fairwork Rated Platforms

#1 Urban Company (7.0/10) #2 Bigbasket (6.0/10) #3 Flipkart and Swiggy (5.0/10)

Courtesy: Fairwork

Reform in the Gig Sector

RAISE Framework for Operationalizing the Code on Social Security (CoSS)

Central and State governments draw up rules and regulations under CoSS. They could adopt the five-pronged RAISE approach by NITI Aayog to ensure full access to social security for all gig and platform workers:

  • Recognise the varied nature of platform work to design equitable schemes.
  • Allow augmentation of social security through innovative financing mechanisms.
  • Incorporate, while designing schemes, the specific interests of platforms, factoring in the impact on job creation, platform businesses, and workers.
  • Support workers to subscribe to government schemes and welfare programs through widespread awareness campaigns.

Potential Future Trends

Workers Unions like Telangana Gig and Platform Workers’ Union and Auto Rickshaw Drivers’ Union of Bengaluru have shown growth in activeness by creating worker-based gig working platforms to overcome unfair pricing systems.

Copyright - WageIndicator March 2023 (data collected between October 2022 and January 2023)

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